As an existing IT business owner, joining a Franchise is a big move; it’s a long-term engagement. In evaluating a MicroAge Franchise as a possibility, you should ask yourself larger questions concerning your future in this industry. Maybe you have a thriving profitable enterprise, a scalable model and all the elements in place to grow and add value to your business. If it’s not the case, then “Why not? “is the adequate question. Many IT resellers are in a comparable situation.

  • You might have a good business but are finding it difficult to take it to the next level.
  • You find yourself wanting to transition your business to a more profitable recurring revenue model but just don’t have the time and resources to develop the structure.
  • You want to increase sales and/or profitability without adding headcount.
  • You want to increase your company’s value but just don’t know where or how to begin.
  • You are looking into the future, contemplating retirement and have no succession plan in place.
  • You are realizing that the company you’ve built isn’t worth as much as you thought.

These are the concerns that are on the top of the minds of IT business owners in Canada. So partnering with an organization that’s actually deploying energy and resources to address those concerns is worth contemplating. Because being part of a community of peers that have the same preoccupations, or have gone through similar changes, can increase your chances of success dramatically.


Many reasons can motivate you to start your own business. For some it’s about lifestyle, personal accomplishment or self-direction. It could also be a mix of family concerns or eventual financial security. You might also feel you’ve been contributing to somebody else’s success for a long time and are ready to capitalize on that experience. But whatever the reasons, it’s not about dreams of working few hours, or taking calls and dispatching technicians from a cottage. It’s not a cakewalk; that’s why a MicroAge Franchise makes sense.

Are you qualified? Is it a good fit? If you have an entrepreneurial spirit and are motivated by the prospect of helping other companies in your community reach new heights, it’s a good start. If you have management and/or sales experience in a B2B service industry, and if you have a good network of contacts with small business owners or managers, it’s even better. If you come from an IT background or are passionate about that field. . . then what are you waiting for?

All kidding aside, even though IT knowledge and experience are highly valuable, it isn’t the biggest factor for success. As a Managed Service Provider, or IT Reseller, it is much more important to have the proper mindset, sales approach and business sense than having a highly technical background. And to that extent, whatever you may feel is lacking in terms of business, operational or marketing experience, MicroAge can help fill in the missing parts to ensure you are successful in your endeavor.


In business for yourself, not by yourself

MicroAge offers clients a customer-centric approach to delivering IT Services. Collaboration and interaction with the client at every step ensures the success of this service-based business model. MicroAge takes care of their IT needs so they can successfully manage and grow their businesses. However, the sheer volume of versatile or specific systems and options available make it impossible for an independent IT service supplier to be an expert on all the business solutions your customers need and always stay on top of your game. You need help to grow your business and take it to a higher level.

A MicroAge Franchise is the best way to enable you to grow a profitable and healthy IT business (or MSP practice). MicroAge will enable you to reach your goals with these four underlying pillars that represent the service offer to our Franchisees;

  • Your success is our priority.

    As an IT reseller or MSP, you take care of the IT needs of your customers so they can successfully manage and grow their businesses. However, the sheer volume of versatile or specific systems, solutions and available options make it very hard for an independent owner to be an expert on all the business solutions your customers need. You need help to grow your business and take it to a higher level.

    A MicroAge Franchise is the best way to enable you to grow a profitable and healthy IT business (or MSP practice). MicroAge will enable you to reach your goals with these four underlying pillars that represent the service offer to our Franchisees;

  • The MicroAge brand

    In any Franchise system, the brand is the most visible part and is a major asset… it’s no different with MicroAge. By becoming a MicroAge franchise, you will benefit from certain advantages:

    • With its 35-year history, MicroAge represents a trusted and recognizable National Brand
    • Long-Standing relationships with vendors and suppliers
    • Original Marketing campaigns that can be deployed locally
    • MicroAge-branded solutions to expand your service portfolio
    • National Web Site with personalized sub-sites
  • Membership advantages

    When it comes to bringing substantial and tangible value to the franchisees, MicroAge truly shines. There are numerous advantages to being a member of MicroAge.

    • Regular meetings with business improvement groups monitored by industry experts
    • Various peer-exchange opportunities through many possible channels and opportunities
    • An advisory committee comprised of your fellow franchise owners consults and makes recommendations.
    • A National Service Program (NSP) enables you to have service delivery capability across Canada.
    • National Vendor programs from major partners
    • Access to preferential pricing in distribution for products
    • Group negotiated advantages from various service suppliers
  • Tools and applications

    With its 35-year history, MicroAge has gathered a wealth of experience and knowhow that we share through this Franchise program. As a Franchise owner, you are empowered to use all these assets to maximize your results. A big part of the package are the tools we have developed and adapted to your needs.

    • Access to a MicroAge MSP (Managed Service Provider) program supported by a world-class NOC and servicedesk team
    • Fully hosted sales and service software platform
    • Client B2B portal integrated with our systems
    • Optimized and adapted real-time procurement applications
    • Benchmarking dashboard for you to track your operational efficiency
    • An Intranet site for access to all published documents and marketing content
  • Education Support

    Since the IT world is forever evolving and changing, the education aspect is essential. New products and solutions make up the offer to our customers, and as such, MicroAge helps you stay on top of those trends to remain relevant.

    • Fully dedicated field-support staff with a consultative and proactive approach
    • Business improvement workshops for the owners
    • Subject matter and sales training provided by MicroAge or our vendor partners
    • National certifications for technicians available at a fraction of the price
    • Regular access to topical experts that can make a difference in your business
    • Included Membership to Comptia


Through its Franchise program, the MicroAge Network offers independent IT entrepreneurs the opportunity to significantly increase their local market shares, overall efficiency and profitability. This program provides an extensive array of best-in-class services that you can leverage to build a strong and sustainable business. That is the covenant in place between MicroAge and its franchisees; We help franchisees work on your business, not in your business.

We simply provide the vision and support to help you grow and manage your business. The services we offer our franchise partners are designed to help them sell their expertise and deploy their services while providing back-end support to help them minimize the investments and risk needed to support such a business. Here are some of the benefits derived from the MicroAge Franchise Program;

  • Increased reputation and recognition through a national Brand
  • Instantly go to market and build recurring revenue through a proven Managed Service Program
  • Expand your offer to your customers by leveraging a full and complete portfolio of services
  • Optimize overall efficiency through field support, best-practices and benchmarking with industry standards
  • Maximize your profitability through negotiated quality purchasing programs
  • Increase local market share with dynamic marketing advantages and resources
  • Streamline operations by using our custom-tailored systems and tools
  • Expand sales and support beyond your territory through our National Service Program
  • Access to networking and peer-exchange events and training


The organizational structure of the MicroAge franchise program was designed to meet the needs of any market in Canada, big or small.

On the map below, you can witness the geographic coverage of our current branches where our business model has already been successfully deployed. We are already thriving at the heart of 26 of Canada’s top 100 markets, we are looking to expand into the remaining markets. The deployment possibilities therefore remain numerous. With the exception of Toronto, Montreal and Vancouver, each territory will only have one MicroAge franchise.

Available Territories

You will find a list of available territories by province below. Each market is different regardless of population. To truly evaluate the market potential, an in-depth analysis must be performed. If you wish to have a summary evaluation of one or another potential market, contact us, and we can evaluate the opportunity together.

  • Alberta
      • Calgary
      • Grande Prairie
      • Lloydminster
      • Medicine Hat
      • Okotoks
  • British Columbia
      • Abbotsford
      • Campbell River
      • Chilliwack (SOLD)
      • Courtenay
      • Duncan
      • Fort St.John
      • Kamloops
      • Kelowna
      • Nanaimo
      • Parksville
      • Penticton
      • Richmond/Delta (SOLD)
      • Surrey
      • Vancouver (2)
      • Vernon
      • Victoria
  • Manitoba
      • Brandon
      • Winkler
  • New Brunswick
      • Fredericton
      • Miramichi
      • Moncton
      • Saint John
  • Newfoundland and Labrador
      • Corner Brook
  • Nova Scotia
      • Cape Breton
      • Halifax
      • Kentville
      • New Glasgow
      • Truro
  • Ontario
      • Barrie
      • Brantford
      • Brockville
      • Carleton Place
      • Centre Wellington
      • Cornwall
      • Greater Sudbury
      • Guelph
      • Hamilton
      • Kitchener (SOLD)
      • Leamington
      • London
      • Midland
      • Mississauga (SOLD)
      • Norfolk
      • North Bay
      • Orillia
      • Oshawa (SOLD)
      • Ottawa
      • Owen Sound
      • Sarnia
      • Stratford
      • Timmins
      • Toronto (3)
      • Windsor
      • Woodstock
  • Prince Edward Island
      • Charlottetown
  • Quebec
      • Alma
      • Baie-Comeau
      • Joliette
      • Gatineau
      • Rimouski (SOLD)
      • Rivière-du-Loup
      • Saguenay
      • Saint-Georges
      • Saint-Hyacinthe
      • Saint-Jean-sur-Richelieu
      • Saint-Jérôme
      • Sept-Îles
      • Shawinigan
      • Thetford Mines
      • Trois-Rivières
      • Val-d’Or
      • Victoriaville
  • Saskatchewan
      • Moose Jaw
      • Prince Albert
      • Saskatoon
  • Yukon
      • Whitehorse


Buying a MicroAge franchise is not an ordinary commercial transaction. Beyond your financial investment, you are also joining a community of dynamic like-minded entrepreneurs. Our recruitment process is designed to verify that your values and aspirations are aligned with our organizational culture.

Here is an outline of the few steps that are part of the recruitment and evaluation process to own a MicroAge Franchise;

  • Initial discussion and presentation of the program
  • Signing of non-disclosure document
  • Discovery process begins
  • Application is submitted
  • Due-diligence phase by applicant
  • Validation and approval of application
  • Documents are signed and on-boarding process can begin